UI policy Script to show/hide related list based on user roles

[Michael Galang]

Hi Experts, 

Good day! 

I just want to ask your expert opinion on how to control show/hide of related list using UI policy. 

I created  UI policy that should control the show/hide of Related List name (task_sla.task) using below conditions and 

with the g_user that will check the user role based on below specific roles 

However, when I impersonate a user that doesn't have the required roles the realated list (task_sla.task) still showing. 

I would appreciate any help help regarding this matter. 

Thanks in advance.  

[Sohail Khilji]

Hi @Michael Galang 

• Instead of Parent_Table_Name We have to use the ‘Related list’ field value from the list control

Try to Log a message to see if your conditions are met !

Go to the  form where the related list is present.

Right-click to open the column context menu on the related list.

Select Configure > List control.

the ‘Related list’ field value from the list control. (Suppose - "Related_list_value" is the value)

Now the statement should be g_form.showRelatedList('Related_list_value');

I hope this helps...

[Michael Galang]

Hi Sohail, 

Thank you for your help. It works now. 😀

[Harish KM · Accepted solution]

Hi @Michael Galang you dont need to pass sysid under hasRole. You need to use like below

Refer documentation: https://developer.servicenow.com/dev.do#!/reference/api/washingtondc/client/c_GlideUserAPI#r_GlideUs...

var isItil = g_user.hasRole('itil');

[Michael Galang]

Hi Harish, 

It works now. Thank you for your help.