Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

UI Policy

Go to solution
AtifS
Tera Contributor

‎05-11-2025 02:54 PM

I've been asked to create a UI policy. When category is hardware, impact should be 2- Medium. I've been asked to do this using the UI policy action, but for some reason I can't get impact to be 2-Medium. Some help please

0 Helpfuls
  • 979 Views
1 ACCEPTED SOLUTION

Go to solution
SAI VENKATESH
Kilo Patron
Kilo Patron

‎05-11-2025 06:18 PM

Hi @AtifS 

You can use the attached image.

SAIVENKATESH_1-1747012583542.png

 

SAIVENKATESH_2-1747012627910.png

 



Thanks and Regards

Sai Venkatesh

View solution in original post

5 REPLIES 5

Go to solution
AndersBGS
Tera Patron
Tera Patron

‎05-11-2025 09:35 PM

Hi @AtifS ,

 

 please share your configuration. furthermore, have you verified if any other UI policy/ client script is conflicting?

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

0 Helpfuls