UI16 - Additional Comments & Worknotes - set default

scwillson · ‎03-07-2017

With the additional coding around the coupling of the Task table's OOTB journal input fields (comments & work_notes), in UI16 there are 3 ways for a user to configure their own personal view of these elements.One or the other, or both at the same time.

From what I can tell, the settings are personal to the user. My question is this, how can I set a default 'view' for this setup? By that, I mean that I think OOTB it defaults to just having the Additional Comments field ONLY visible, for a user the first time they log in.

I have a client that would like it to default to be showing just the Work notes field, for new users. I don't want to remove the additional comments from the form. Is there some system property I set change for this?

To clarify, here are screenshots of what I am talking about.

The OOTB default:

The desired default:

Jim Coyne · ‎03-07-2017

There are 2 User Preferences that you could set as a default system for everyone until they make a change:

"glide.ui.activity_stream.multiple_inputs", set to "false" will display just 1 journal field
"glide.ui.incident.stream_input", set to "work_notes" will display the Work notes field on the Incident form (this is a table or form-specific preference)

Here's a Docs article that explains System default User Preferences - User preferences

View solution in original post

Jim Coyne · ‎03-09-2017

Yes, that is a system-wide preference.

derekjohnson1 · ‎03-09-2017

Thank you it worked!

Jim Coyne · ‎03-09-2017

You are welcome

skylarbarth · ‎08-30-2017

we want one that toggles between private and public notes.

scwillson · ‎03-13-2017

Thanks Jim!