UIB page session timeout even with data update

[NStefanisko]

My company has developed a dashboard that is intended to run continuously, and, up until yesterday, it has worked very well. The dashboard is written using UIB (UI Builder) and uses the built in page refresh to cause list data to be reloaded every minute. These reloads constitute session activity and the session stays current for as long as the dashboard is open. Problem is that stopped working. Now, every 30min-ish I get a pop-up asking if I want to extend my session, and if I am not paying attention, the session then times out. This is not good for a dashboard that runs on a big screen hanging on the wall so that everyone in the room can see it. It feels like Lost, someone has to press a button every 30min to prevent the bad thing from happening. I get that timeouts are important for security, but is there no way to override that for a specific role or user? 

[NStefanisko · Accepted solution]

I ended up opening a HI ticket for this. The issue is that sessions are now only automatically extended now if the "Remember Me" checkbox on the login page is checked when logging in. I don't know if this is a new thing or not, it used to be that the session would stay current if there were self refreshing components on the page. But now, you have to check a box if you want your session to stay alive and it is not obvious that ticking the remember me box will do that, since I can't, for the life of me, think of any other web site where such a side effect exists. The second bit is that at some point the remember me box became a thing that you have to turn on, or rather un-turn off. Under "UI Properties" there is a "Remove 'Remember me' checkbox from login page" option that is set to "true" by default. As Security Admin, set that value to "false" then log out and back in again. Then your session will stay logged in.