Unable to access visitor portal in PDI after installing visitor management plugins

[VENKATASAIA8700]

Hi everyone,

I have installed the required workplace service delivery(WSD) and visitor management plugins in my personal developer instance. I can access the visitor host portal and visitor receptionist portal, but i cannot find or access the visitor portal.

According to the servicenow product documentation(see attahced screenshot), the visitor portal should be available. However, i am unable to locate it in my PDI.

Am i missing an additional plugin, configuration, demo data, or specific URL? if anyone has successfully accessed the visitor portal in a PDI, could you please share the required steps?

Thank you!

[Tanushree Maiti]

Hi @VENKATASAIA8700 

Also the visitor portal is part of the Workplace Service Delivery (WSD) suite. The required plugins (like sn_wsd_core and sn_wsd_visitor) are premium features and are not included in the standard PDI baseline.