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Unable to add errors to warnings in atf

Abdul
Tera Contributor

Hi team,

 

i have admin access, all 3 atf roles yet i am unable to add errors to atf warning list and error list i am not able to run the atf.

i am trying to run catalog atf in service portal.

whenever i open the service catalog in service portal in atf i am being thrown this error, but when another user from servicenow team ran the atf it ran successfully after adding the error from his end.

i am unable to add the error in known error list and run the atf.

kindly help me 

Abdul_0-1790234200520.png

 

9 REPLIES 9

Tanushree Maiti
Tera Patron

Hi @Abdul 

 

Can you clear instance cache using cache.do and then logout and login back with your admin profile and then check it .

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

i did and still the same

Dr Atul - LNG
Tera Patron

Please repair the ATF plugin once and try again @Abdul 

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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still the same 😞

Log case with Now support buddy.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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