Unable to add roles

[DoDo labs___]

Hi All,

I am unable to add roles, because i cant see 'Insert a new Row' option on the ACL form.

I have the security_admin role and user preference "list_edit_enable" is set to "true", and I can comfirm I am in Global scope.

Thanks in advance!

[Anil Lande]

Hi,

Make sure you have elevated roles to 'security_admin'.

Can you please share complete screenshot? Are you able to other fields visible on form?

[DoDo labs___]

security_admin role:

What other fields?

[Anil Lande · Accepted solution]

Hi,

Please elevate role first then reload the ACL page to edit it.

Check below link to learn more about how to elevate role.

https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/citizen_developer/app_store_lear...

https://www.servicenow.com/community/developer-forum/how-do-i-provide-elevate-role-option-to-a-user-...

[DoDo labs___]

Thank you for your help!