Unable to archive a restored record

[Suggy]

Hello,

I had archived few incident but then restored it. 

Now I want to archive them again. Even though the Conditions are martching, its not Archiving those records which were archived in the past.

Basically, the Archive job is not picking the records once you have restored them. Any reason for this?

[Yashsvi · Accepted solution]

Hi @Suggy,

please check below link:

https://www.servicenow.com/community/developer-forum/how-to-rearchive-restored-records/m-p/1437509

Thank you, please make helpful if you accept the solution.

[Yashsvi · Accepted solution]

Hi @Suggy,

please check below link:

https://www.servicenow.com/community/developer-forum/how-to-rearchive-restored-records/m-p/1437509

Thank you, please make helpful if you accept the solution.

[Suggy]

I see that one way to reachive the restored records is by checking the 'Auto reachive' check box.

[Anurag Tripathi · Accepted solution]

Hi,

Once you restore a record, the archive job will not pick it back again. that is the expected Behavior.

You can archive them manually or run a script to do so.

[Suggy]

@Anurag Tripathi Understood, but what is the reason behind that. Are you aware?