Unable to change “Save action failed” error message while creating report – sys_ui_message not work

[tmallipudi]

Hi Team,

I am facing an issue while creating a report in ServiceNow. When I try to save the report, I receive the following generic error message: save action failed 

• Navigating to Reports → Create New Report
• Filling the required details (Report Title, Table: Incident)
• Clicking on Save
• System throws a red banner error: "Save action failed"
  

  1. Business Rule approach

     • Attempted to use gs.addErrorMessage() and setAbortAction(true)
     • Not working, as the error seems to occur before/after BR execution

  2. sys_ui_message approach

     • Tried to locate and override the message in:

       System UI → Messages (sys_ui_message)

     • Searched for keys like:
       • save action failed
       • save_action_failed
       • action_save_failed
     • Also tried creating a new message with similar keys
     • Result: No change in the UI message
       
       • Is the "Save action failed" message coming from a system-level handler instead of sys_ui_message?
       • How can we override or customize this error message in Report creation?
       • Is there any client script / UI script / widget involved for this message?
       • Has anyone successfully changed this message using sys_ui_message or another method?
         outcome: 
         • Replace "Save action failed" with a custom message or Show a more meaningful validation error to users
           

           Any guidance or pointers would be really helpful.

           Thanks in advance!