Unable to change the custom table's prefix numbering

[gabby3]

Hi SN'ers,

I have created a table which was extended from the task table and the system won't allow me to change the prefix of this custom table.

Everytime I save the table configuration, it just clears out the prefix field. Can you please help? I checked the Client Script and it looks like none of them is related to the prefix change.

Thanks!

G

[Pradeep Sharma]

Hi Cris,

OOB the entry will be with the prefix "TASK" for the table task. You might have to change that which would be a global change.

Please refer here for more info.

Managing Record Numbering - ServiceNow Wiki