I have created a item to show popular articles in now mobile, it is listing the articles which was viewcount more than 1, but I when I click on it, nothing happens and it doesnt open the knowledge article screen,
Can you please review permissions: Confirm that the users accessing the Now Mobile app have the necessary permissions to view knowledge articles. Check both the app-level permissions and the individual knowledge article permissions to ensure there are no restrictions preventing users from accessing the articles.
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Regards Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer LinkedIn: https://www.linkedin.com/in/dratulgrover YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
