Unable to configure following SLA scheduled entry

Shekhar Deshin1
Mega Guru

‎03-11-2024 08:00 AM

I would like to configure sla scheduled entry following but not getting how it will works as when we select the Specific options 

For P3, P4:

Start Time of Coverage Model (24x5) - 1930 ET Sunday (0600 IST Monday)

End Time of Coverage Model (24x5) – 1930 ET Friday (0600 IST Saturday)

 

According to above scheduled it should get stop on above time.

Can someone help or any alternate way. 

 

Thanks,

Shekhar,

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-11-2024 11:52 AM

HI @Shekhar Deshin1 

 

Please check OOTB

 

AGLearnNGrow_0-1710183147079.png

 

change the time and try.

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AndersBGS
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Tera Patron

‎03-12-2024 12:17 AM

Hi @Shekhar Deshin1 ,

 

I'm unsure of your question if it according to configuration or how it actually will work. Can you try to clarify your question?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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