Unable to delete dashboard tabs even if I have Admin/pa_admin and Dashboard admin role.

[Nikhil Bajaj9]

We have a Dashboard and we are not able to delete its Tabs of this Dashboard even if I have Admin/pa_admin and Dashboard_admin role. Delete ACL is checking that user should have role as Admin/ pa_admin or Dashboard Admin and interestingly even after having these roles- i am not able to delete tabs of this dashboard. 

Anyone faced such issue and found any solution?

[Dr Atul - LNG · Accepted solution]

Hi @Nikhil Bajaj9 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852221

[Nikhil Bajaj9]

Thanks Atul - Let me check this KB Article.

[Nikhil Bajaj9]

Hi Atul,

As per  this KB --- According to this ACL the user should have any of these below roles
dashboard_admin
pa_admin
pa_power_user

Please assign any of these roles to user and it will resolve the issue.

But I already added it in my question that I already have these roles but still getting error. so any other solution....

[Nikhil Bajaj9]

I have raised a vendor case..lets see. Will share the findings with you.