Unable to find few system properties in instance and query regarding the same

Suggy
Giga Sage

As part of instance hardening, servicenow recommends to set this property 'glide.processors.check_access_before_process' to TRUE.

 

Doc link - https://www.servicenow.com/docs/bundle/xanadu-platform-security/page/administer/security-center/refe...

 

When I am searching that property its now showing up and once ServiceNow said, if a property is not seen, then its understood that the default value is TRUE.

 

But here, SN says, the default value of this property is FALSE and recommends to set it to TRUE.

 

So if my understanding wrong that, if a property is not found, then its default value is TRUE?

 

1 ACCEPTED SOLUTION

AshishKM
Kilo Patron
Kilo Patron

Hi @Suggy , 

Yes, there are many such properties which are not exposed to admin for update, so based on issue or case, sometimes SN support recommend to create and update accordingly. 

 

We can't say that, such properties are always true, if not expose to admin, it's subject to implementation by core product team.

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

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6 REPLIES 6

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Suggy 

Create a new property and the set value to False...and check the Security score again....

The property might have been hard coded.

 

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

have you tried searching the Property in code search and see if it is hard-coded somewhere..?

 

When ServiceNow proposed few solutions, I have created system properties before which were not present in the system. 

 

 

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

 

 

Kind Regards,

Ravi Chandra 

Anand Kumar P
Giga Patron
Giga Patron

Hi @Suggy ,

 


 few system properties we cannot see and able to update due to some security reasons 

 

Run below script in background scrip if you can see the value 

var propertyValue = gs.getProperty('glide.processors.check_access_before_process');
gs.print('The value of the system property is: ' + propertyValue);
 
Still not able to see ,Create a new system property with name glide.processors.check_access_before_process'  set to TRUE as per ServiceNow recommendation.
 
If my response helped, please mark it as the accepted solution and give a thumbs up👍.
Thanks,
Anand
 

@Anand Kumar P Docs says the default value is FALSE.

When I ran that script, it says "*** Script: The value of the system property is: null"

 

Now what does it mean 🙂