unable to get some fields mapped to Azure

Balakrishna_ABK
Tera Guru

Akhil7842_0-1713023890088.png

I am trying to get user's data from Azure 

I am able to get some of the fields but some fields like city, state, company name is not populating in ServiceNow.

Do I need to grant any special permissions from Azure ?

7 REPLIES 7

Hi @Balakrishna_ABK 

 

Azure is not sending any value for your city and state request. It seems like the value is null on the azure size. You need to check this with other departement who granted you access to see how azure is holding this infomation. As per my knowledge you need to parse the address value sent from azure system

 

I hope this helps,,,


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LinkedIn - Lets Connect

Hi @Sohail Khilji , its sending value for city and state in respone. But Iam unable to pull into user table

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Josh Gold
Tera Expert

Hi @Balakrishna_ABK Unito has a no-code integration for ServiceNow that syncs records to Azure DevOps. It's much easier to use than writing script. Here's a step-by-step guide on how to sync ADO work items to records with 2-way updates.