Unable to Hide Field when i Choose None Option
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04-27-2025 12:19 AM
I have created three choice include none, All my choices work as expected but when i choose choice 1 to None it fail to hide the filed and same for choice 2 and 3 as well kindly need clarity on this.
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading && newValue === '') {
return; // Prevent running during initial load if newValue is empty
}
if (newValue === oldValue) {
return;
}
handleEmployeeTypeChange(newValue);
}
function handleEmployeeTypeChange(selectedType) {
// Field names
var employeeNameField = 'employee_name';
var employeeIdField = 'employee_id';
var traineeNameField = 'trainee_name';
var traineeIdField = 'trainee_id';
var studentNameField = 'student_name';
var studentIdField = 'student_id';
// Function to set field visibility and mandatory status
function setFieldDisplayAndMandatory(fieldName, visible, mandatory) {
g_form.setDisplay(fieldName, visible);
g_form.setMandatory(fieldName, mandatory);
}
// Initially hide and make all fields non-mandatory
setFieldDisplayAndMandatory(employeeNameField, false, false);
setFieldDisplayAndMandatory(employeeIdField, false, false);
setFieldDisplayAndMandatory(traineeNameField, false, false);
setFieldDisplayAndMandatory(traineeIdField, false, false);
setFieldDisplayAndMandatory(studentNameField, false, false);
setFieldDisplayAndMandatory(studentIdField, false, false);
// Show and set mandatory based on the selected choice
if (selectedType === '') {
setFieldDisplayAndMandatory(employeeNameField, false, false);
setFieldDisplayAndMandatory(employeeIdField, false, false);
setFieldDisplayAndMandatory(traineeNameField, false, false);
setFieldDisplayAndMandatory(traineeIdField, false, false);
setFieldDisplayAndMandatory(studentNameField, false, false);
setFieldDisplayAndMandatory(studentIdField, false, false);
} else if (selectedType === 'newemployee') {
setFieldDisplayAndMandatory(employeeNameField, true, true);
setFieldDisplayAndMandatory(employeeIdField, true, true);
setFieldDisplayAndMandatory(traineeNameField, false, false);
setFieldDisplayAndMandatory(traineeIdField, false, false);
setFieldDisplayAndMandatory(studentNameField, false, false);
setFieldDisplayAndMandatory(studentIdField, false, false);
} else if (selectedType === 'trainee') {
setFieldDisplayAndMandatory(employeeNameField, false, false);
setFieldDisplayAndMandatory(employeeIdField, false, false);
setFieldDisplayAndMandatory(traineeNameField, true, true);
setFieldDisplayAndMandatory(traineeIdField, true, true);
setFieldDisplayAndMandatory(studentNameField, false, false);
setFieldDisplayAndMandatory(studentIdField, false, false);
} else if (selectedType === 'student') {
setFieldDisplayAndMandatory(studentNameField, true, true);
setFieldDisplayAndMandatory(studentIdField, true, true);
setFieldDisplayAndMandatory(employeeNameField, false, false);
setFieldDisplayAndMandatory(employeeIdField, false, false);
setFieldDisplayAndMandatory(traineeNameField, false, false);
setFieldDisplayAndMandatory(traineeIdField, false, false);
}
}
// If 'none' or any other value is selected, the fields remain hidden
6 REPLIES 6
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04-27-2025 09:28 PM
@Ankur Bawiskar its not working
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04-28-2025 06:38 AM
what debugging did you perform?
did you add alert and see?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader