unable to open the sidebar discussion

[Rakhi5]

some users are unable to open the unread messages from the sidebar discussions.

It's continuously loading but unable to open.

[Rakhi5]

Happening for some users

[Ankur Bawiskar]

@Rakhi5 

did you check link shared by Sandeep?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Rakhi5]

Yes , those configurations look okay in my instance.

[Ankur Bawiskar]

@Rakhi5 

definitely some config is missing as it's working for some users and not for others.

If my response helped please mark it correct and close the thread so that it benefits future readers.