Unable to reply to my own post

[anandsuresh]

Hello Team,

I have created a post in the ServiceNow community, but I am getting an error as shown below.

My original post link here:  My Original post

Just to let you know, my email ID was already verified, and I have attached the screenshot below as well.

Also, I found a similar post by another community member, but no resolution has been provided yet. The link to another member's post is here: Another community member's post link 

I have tried checking from a different browser as well, but no luck. Kindly suggest

[Community Alums]

Hi @anandsuresh, 

Based on the information you've provided and similar issues reported by others, this problem is likely not something you can fix yourself through browser changes or profile settings. The inability to reply to your own post, especially after confirming your email is verified, typically points to a backend permission or moderation issue within the ServiceNow community platform itself. Sometimes, to prevent spam, user accounts can get into a state where they require manual approval from a community moderator to have their full posting rights enabled.

Since you've already done the standard troubleshooting, the next step is to contact servicenow directly. Here's the link of their contact page:

Contact Us | ServiceNow

If my response helped, please mark it as the accepted solution and helpful so others can benefit as well.

[anandsuresh]

Thank you so much for your detailed response. I appreciate it. It seems someone has tagged David in this post, and the issue seems to be resolved now. 

[Ravi Gaurav]

Hi @anandsuresh 

I guess you have some missing role .

@David  can you check his access !!

[David]

I logged in as you and added a test comment in the post. It did to through moderation and once approved, showed up. Please try again.