Unable to reply to my own post

[anandsuresh]

Hello Team,

I have created a post in the ServiceNow community, but I am getting an error as shown below.

My original post link here:  My Original post

Just to let you know, my email ID was already verified, and I have attached the screenshot below as well.

Also, I found a similar post by another community member, but no resolution has been provided yet. The link to another member's post is here: Another community member's post link 

I have tried checking from a different browser as well, but no luck. Kindly suggest

[anandsuresh]

Thank you so much, David. It wasn't working until yesterday, despite I refreshed the browser multiple times, along with trying from different browsers. May I ask whether my account was missing any roles? I am curious to know what got changed, and I would appreciate it if you could offer some insights. 

[David · Accepted solution]

Your account appeared to be missing a role that resulted in all of your posts going into moderation. After manually granting you that role, you're now able to post freely. We'll look into why you never received that role. Sorry for any inconvenience caused.

[Sue Lopez]

Hi @David,

I’m new to the community and recently posted a thread seeking assistance with an issue. I received a few replies, but I’m unable to respond to my own post. I’m not sure where to get help for this, so I’m posting here and hoping someone can assist.

Below is the link to my original post:
https://www.servicenow.com/community/developer-forum/how-to-show-rejected-requests-in-my-requests-fo...

[David]

hi @Sue Lopez ,

I'm unavailable this week but please send a message to @Dan Bruhn  to investigate. Feel free to reach out again if he can't help. Thanks!

Best,

David

[Dan Bruhn]

Hi Susan, I have granted you additional permissions and you should be able to post going forward.  Let me know if you have any issues.

Dan