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01-28-2025 03:23 AM
Hello everyone,
I recently created a new action for a custom application using the Flow Designer. However, after adding the action to my flow and executing it, I am unable to see the flow context in the execution details.
- Created a new action in the Flow Designer.
- Configured the inputs and outputs for the action.
- Added the action to an existing flow.
- Triggered the flow to execute.
Despite this, the flow context for the new action does not appear under execution details. I have double-checked the action's configuration and ensured that the flow has been published.
Has anyone faced a similar issue? Could there be something I missed during the action creation or flow configuration process?
Any guidance or suggestions would be greatly appreciated!
Thank you in advance.
Solved! Go to Solution.
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01-28-2025 11:56 PM
somewhat challenging using flow
Instead you can use daily schedule job
1) query the records which are still pending
2) get the created time, add 5/10 business days to now time and check if the dates are same
3) if yes then send email via eventQueue
Ensure you create 2 events, 2 notifications 1 for each email (reminder after 5 and reminder after 10 business days)
check this link on how to add business days, I believe rest logic you can add based on your developer skills
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-28-2025 11:56 PM
somewhat challenging using flow
Instead you can use daily schedule job
1) query the records which are still pending
2) get the created time, add 5/10 business days to now time and check if the dates are same
3) if yes then send email via eventQueue
Ensure you create 2 events, 2 notifications 1 for each email (reminder after 5 and reminder after 10 business days)
check this link on how to add business days, I believe rest logic you can add based on your developer skills
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-29-2025 08:02 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-28-2025 11:50 PM
Please ensure that the Action Reporting Settings is set to Full.
Thanks and Regards
Amit Verma
Amit Verma
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02-02-2025 09:10 AM
Hi Rahul ,
In Flow Designer, only outputs that are defined and published will be captured in the flow context.
- Open your action in the Flow Designer and double-check that the outputs you expect are configured.
- Verify that you’ve set proper data types and that they’re marked for exposure (or “Flow Context”) if that option is available.
Let me know if this works .
