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Unable to See Flow Context After Creating a New Action

Rahul Eashwar
Tera Contributor

Hello everyone,

I recently created a new action for a custom application using the Flow Designer. However, after adding the action to my flow and executing it, I am unable to see the flow context in the execution details. 

  • Created a new action in the Flow Designer.
  • Configured the inputs and outputs for the action.
  • Added the action to an existing flow.
  • Triggered the flow to execute.

Despite this, the flow context for the new action does not appear under execution details. I have double-checked the action's configuration and ensured that the flow has been published.

Has anyone faced a similar issue? Could there be something I missed during the action creation or flow configuration process?

Any guidance or suggestions would be greatly appreciated!

Thank you in advance.

 

1 ACCEPTED SOLUTION

@Rahul Eashwar 

somewhat challenging using flow

Instead you can use daily schedule job

1) query the records which are still pending

2) get the created time, add 5/10 business days to now time and check if the dates are same

3) if yes then send email via eventQueue

Ensure you create 2 events, 2 notifications 1 for each email (reminder after 5 and reminder after 10 business days)

check this link on how to add business days, I believe rest logic you can add based on your developer skills

Add Business Days 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

8 REPLIES 8

@Rahul Eashwar 

somewhat challenging using flow

Instead you can use daily schedule job

1) query the records which are still pending

2) get the created time, add 5/10 business days to now time and check if the dates are same

3) if yes then send email via eventQueue

Ensure you create 2 events, 2 notifications 1 for each email (reminder after 5 and reminder after 10 business days)

check this link on how to add business days, I believe rest logic you can add based on your developer skills

Add Business Days 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Rahul Eashwar 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Amit Verma
Kilo Patron
Kilo Patron

Hi @Rahul Eashwar 

 

Please ensure that the Action Reporting Settings is set to Full.

 

AmitVerma_1-1738136987773.png

 

 

AmitVerma_0-1738136967179.png

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

rajeev17
Mega Guru

Hi Rahul ,

 

In Flow Designer, only outputs that are defined and published will be captured in the flow context.

 

 

  • Open your action in the Flow Designer and double-check that the outputs you expect are configured.
  • Verify that you’ve set proper data types and that they’re marked for exposure (or “Flow Context”) if that option is available.

Let me know if this works .