Unable to see generated Change Tasks under related link Change Task in Change Form

SD_Akshay
Giga Guru

When Change tasks are not Visible inside Change task related list after clicking Implement button. I can able to see all the generated tasks when I click View in new window(Change Task table) the same change request but can not on change form.

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Regards
Akshay Kamble (SD_Akshay)
ServiceNow Developer
LinkedIn: https://www.linkedin.com/in/akshay-kamble-1504/
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2 REPLIES 2

Sujatha V M
Kilo Patron
Kilo Patron

@SD_Akshay 

 

Could you please add the column on the list view and check if its tagged to the CHG or its empty.

 

If possible please share the screenshot of change tasks workflow. 

 

SujathaVM_0-1713773099071.png

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

SD_Akshay
Giga Guru

We were able to solve this via making the changes in Change Workflow. We added "Activity Properties: Timer" just before it created task. So after adding it, it waited for second and created the task and it reflected.

 

SD_Akshay_0-1755781320032.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Akshay Kamble (SD_Akshay)
ServiceNow Developer
LinkedIn: https://www.linkedin.com/in/akshay-kamble-1504/

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*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Akshay Kamble (SD_Akshay)
ServiceNow Developer
LinkedIn: https://www.linkedin.com/in/akshay-kamble-1504/
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