unable to see shared report

[omkar2]

I built a report in service now, saved it in group tab under report module and shared it with my team, however, I found that user is not able to see the report.

I'm able to find the report in Group tab, However, Coey is not able to find it.

I've tried to delete her then re add her to the list in   sharing settings, but the issue still persists.

[Charlotte Pakes]

Hi Kevin,

There is some info in that Knowledge article in my previous reply, but for us it was when a user clicked on the star icon next to the report name in View/Run Reports.

Cheers,

Charlotte

[kevinharalson]

Thank you very much. That was it!

[Rob Sestito]

Wow - what a silly thing to control seeing reports.. But, I understand why.

~Rob