Unable to see short description after searching test on Global Search

Priyanka Patil2
Tera Contributor

After upgrade, we are not able to see short description text on global search, If we are searching any keywords in global search, we supposed to see all matching incidents/problem/change for entered text. Since upgrade we are unable to see this. Refer screenshot

find_real_file.png

How to display text or short description in place of No title Text?

1 ACCEPTED SOLUTION

AbhishekGardade
Giga Sage

Out of box system property "glide.ui.text_search.view" specifies the List view used for Global Text Search results. This property is set to "text_search" by default. If there is not a Text Search view defined for the table, the Default view will be utilized. 

The "No Title" issue arises when the string field that has been added to the list layout (Short Description, Called ID, etc) is blank, or these fields have not been added to the list for the system to display the information in the search results.
 
Here are the specific steps to resolve this in context with the current example of Short Description field displaying 'No Title' for the Default view:

1) Login as an admin
2) Navigate to the affected table list 'Default' view (i.e. incident.list).
3) Right-click on any column and Configure > List Layout. Or for List v3, click the cog wheel > Configure > List Layout.
4) Add in the 'Short description' field to the top of the list so it is the first string field selected for the Title element.

If you do not want to modify the Default view, create a text_search view for your table instead by following these steps: 

1) Log in as admin and navigate to the affected table (incident.list) in the filter navigator. 
2) Right-click on any of the column name to select Configure > List Layout. Or for List v3, click the cog wheel > Configure > List Layout.
3) In the List view section, click the view name drop-down menu and select "New". 
4) Name the view exactly "text_search" then click OK. 
5) Verify "text_search" is the selected view and then move "Short Description" to the top of the slush bucket and add any other fields you'd like to see. 
6) Click Save. 
 

Please mark as Correct Answer and Helpful, if applicable.
Thank You!
Abhishek Gardade

Thank you,
Abhishek Gardade

View solution in original post

1 REPLY 1

AbhishekGardade
Giga Sage

Out of box system property "glide.ui.text_search.view" specifies the List view used for Global Text Search results. This property is set to "text_search" by default. If there is not a Text Search view defined for the table, the Default view will be utilized. 

The "No Title" issue arises when the string field that has been added to the list layout (Short Description, Called ID, etc) is blank, or these fields have not been added to the list for the system to display the information in the search results.
 
Here are the specific steps to resolve this in context with the current example of Short Description field displaying 'No Title' for the Default view:

1) Login as an admin
2) Navigate to the affected table list 'Default' view (i.e. incident.list).
3) Right-click on any column and Configure > List Layout. Or for List v3, click the cog wheel > Configure > List Layout.
4) Add in the 'Short description' field to the top of the list so it is the first string field selected for the Title element.

If you do not want to modify the Default view, create a text_search view for your table instead by following these steps: 

1) Log in as admin and navigate to the affected table (incident.list) in the filter navigator. 
2) Right-click on any of the column name to select Configure > List Layout. Or for List v3, click the cog wheel > Configure > List Layout.
3) In the List view section, click the view name drop-down menu and select "New". 
4) Name the view exactly "text_search" then click OK. 
5) Verify "text_search" is the selected view and then move "Short Description" to the top of the slush bucket and add any other fields you'd like to see. 
6) Click Save. 
 

Please mark as Correct Answer and Helpful, if applicable.
Thank You!
Abhishek Gardade

Thank you,
Abhishek Gardade