Unable to send mails from gmail to pdi

Chandu14 · ‎11-21-2025

Unable to send mails from gmail to pdi and in email diagnostics I can connection failure

Dr Atul G- LNG · ‎11-21-2025

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Chandu14 · ‎11-21-2025

I can receive mails from servicnow, but still not able to send from personal gmail to PDI

Dr Atul G- LNG · ‎11-21-2025

Hi @Chandu14

I can also make it slightly more formal for documentation or a ticket update.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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