When the hidden button is enabled and updated as shown in the image below, the message "A view name can only contain alphanumeric characters" and cannot be updated.
I believe my definition does not differ from the content of this error message.
Some views do not display this error, but we do not know the conditions under which this error is displayed.
Please tell me how I can solve this problem.
Best regards.
senon
@senon ,
I have reproduced the same case in my instance and I have seen their is a Business rule which is checking the name of UI view as shown in screenshot below:
And I tried to find out the "GlideScriptViewManager" and I believe for security reason ServiceNow made it hidden.
Also I observe the list of all the view where "hidden== true" and seems that the name doesn't contain the space in that so please try creating the view by removing the space and adding the "Major_Incident", it will work.
As Code from the script include is not accessible so we cannot check for the validation rules, but yeah they have added a validation if "hidden==true", name should not contain space.
If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact.
@senon ,
I have reproduced the same case in my instance and I have seen their is a Business rule which is checking the name of UI view as shown in screenshot below:
And I tried to find out the "GlideScriptViewManager" and I believe for security reason ServiceNow made it hidden.
Also I observe the list of all the view where "hidden== true" and seems that the name doesn't contain the space in that so please try creating the view by removing the space and adding the "Major_Incident", it will work.
As Code from the script include is not accessible so we cannot check for the validation rules, but yeah they have added a validation if "hidden==true", name should not contain space.
If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact.
