Unable to Validate the Mid-Server !!

[SandeepKSingh]

The image shows the error!!

[Ravi Gaurav · Accepted solution]

Hi @SandeepKSingh 

Cause:

There are many causes for MID Server validation issues. However, one of them could be when installing a new MID Server, you have copied the /keystore folder from an existing installation.

Resolution :

If you encounter this issue and have tried to rekey your new MID Server, remove the /agent/keystore folder and restart the MID Server. Upon restarting, the /keystore folder will be recreated. 

You should then see the MID Server in an UP state and Not Validated. At this point, you can validate the MID Server.

[SandeepKSingh]

Hi @Ravi Gaurav 
truly Appreciate!!.. how you have this much of knowledge.. Thanks for quick help on Weekends

[Shashank_Jain]

Hello @SandeepKSingh ,

If you see “MID Server validation failed, please try rekey”, it usually means the keystore is corrupted.

1. Stop the MID Server service.

2. Delete/rename the keystore folder (e.g., agent/keystore).

3. Restart the MID Server (this creates a fresh keystore).

4. From the MID Server record in ServiceNow, click Validate/Rekey.

Hope it helps!

[Bhuvan]

@SandeepKSingh 

Refer below knowledge article,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743856

Cause
There are many causes for MID Server validation issues. However, one of them could be when installing a new MID Server, you have copied the /keystore folder from an existing installation.

Resolution
If you encounter this issue and have tried to rekey your new MID Server, remove the /agent/keystore folder and restart the MID Server. Upon restarting, the /keystore folder will be recreated. You should then see the MID Server in an UP state and Not Validated. At this point, you can validate the MID Server.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan