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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 29, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Add catalog variable in the requested item list view Hi! I found this in the community PSA: How to View Var... Read More Developer forum Adding MVRS to Approval Summary Hi Experts,I would like to display the MVRS variables in the (sysapproval_approver)... Read More Developer forum Catalog UI Policy and Catalog UI Policy Action Hello, I am creating a catalog item and I need to create a catalog UI Policy and Ca... Read More Developer forum Metric defination to calculate the time taken at each substate I have a requirement t... Read More Developer forum Workspace Views by Field Value Hi everyone,I'm working on ServiceNow Yokohama, and we're currently preparing to mi... 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Activity in Developer

Resolved! Script to Find Earliest/Latest Date entry from a set of records

Hello! I've been tasked with finding a way to coalesce reporting data in a custom app and am not quite sure how to surface the earliest and latest dates associated with a record. The inputs are from a report generated in a Custom app. Essentially, 1 ...

  • Question

Incident: Developer Site Restored and PDI Availability Issues

Update: July 29, 2026 We are investigating reports that a small number of PDIs remain offline and will share updates here as more information becomes available.    Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are ...

  • blog

Add catalog variable in the requested item list view

Hi! I found this in the community PSA: How to View Variables in Lists which answered my question in adding a catalog variable as one of the columns in the requested item list. I tested it in the PDI using the Self Service view. I have another questio...

  • Question

Robust Transform Map for Multiple Classes

I have a requirement to load data from a single Import Set Table into three different CMDB classes: Data Center, Computer Room, and Data Center Zone. The target class should be determined based on a field value in the Import Set Table.Can someone gui...

  • Question

Adding MVRS to Approval Summary

Hi Experts,I would like to display the MVRS variables in the (sysapproval_approver) Summary of Item being approved: section for the RITM item being approved. I understand there may currently be a system limitation that prevents this functionality.Cou...

  • Question

ServiceNow PDI Reclamation Rules: Avoid Losing Access

Your ServiceNow Personal Developer Instance can be reclaimed if it is old enough and you have not logged in directly within the required time. Since July 11, 2026, ServiceNow has begun applying its updated PDI reclamation policy to inactive instances...

  • Article

Resolved! Catalog UI Policy and Catalog UI Policy Action

Hello, I am creating a catalog item and I need to create a catalog UI Policy and Catalog UI Action based on the variable below: * Is Terminated User a Manager?     Dropdown List with Two options:      - Yes      - No UI Action if Yes is selected: Dir...

  • Question

Metric defination to calculate the time taken at each substate

I have a requirement to create metric defination to calculate the time spent at each sub-state of a record but I have to exclude those records where parent_request.u_GEMV2_request is false. parent_request is a reference field on a record pointing to ...

  • Question

Can we edit download thing for Pie chart

Hi all,Is it possible to edit download or export from pie chart component in UI builderattaching SS for reference.When i'm downloading into excel it is getting only My Cases and 39 into 2 rows but instead of i want to download 39 records not only num...

  • Question

Clean up of schedule jobs

I was given a task of cleaning up unnecessary scheduled jobs and write a report if we don't need any of the scheduled jobs. I found this record in our scheduled jobs list. Not sure which one this is related to or what it does can any one help? please...

  • Question

Workspace Views by Field Value

Hi everyone,I'm working on ServiceNow Yokohama, and we're currently preparing to migrate to Service Operations Workspace (SOW).Today, we only use the standard Native UI Views. We have 11 different units, and each unit has its own view for the Inciden...

  • Question
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