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When Category is Application show Configuration Item field on Propose a new Standard Change Template

SNewbies
Tera Contributor

‎05-18-2024 10:49 PM - edited ‎05-18-2024 10:50 PM

Hello!

 

I want to display Configuration Item field when Category is Application on Propose a new Standard Change Template.

I tried UI Policy but it is not working on template. Is there anyway I can achieve this.

Please find screenshots below. All the help is appreciated.

Thank you

 

SNewbies_0-1716097800343.pngSNewbies_1-1716097807595.png

 

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2 REPLIES 2

Harshi05
Tera Contributor

‎05-18-2024 11:20 PM

Hi 

Is the configuration field available in form level ? 

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Community Alums
Not applicable

‎05-19-2024 05:00 AM

Hi @SNewbies ,

Please check out this link 
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0825658

Please hit helpful and accept this as a solution if it solved your problem.
Thank you!

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