Developer

Not all servers have the software installations

Hi Everyone, we have multiple operational Linux and Windows servers in cmdb where "software installations" is filled. But not all software looks like to be discovered. For instance only on a small subset of these servers we can see Microsoft Defender...

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How to backup your Personal Developer Instance (PDI)

Backing Up Your Personal Developer Instance (PDI) One of the ongoing issues we deal with in the Developer Program is the continuity of the free Personal Developer Instances (PDI). No matter how well-intentioned you are, it's always possible to have a...

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Personal Developer Instance

Gotcha: the out-of-the-box reference qualifier on the Department form > Company field

While setting up foundation data on my Brazil PDI for an Employee Center portfolio build, I hit an out-of-the-box reference qualifier that’s worth knowing about, especially if you create companies manually or import them without mapping the Customer ...

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Whenever sending an email from Compose it is autofilling the details from the Email Client Templates

Hello All,When i am trying to Send an email by using Compose it is auto filling the details from the Available Email Client Templates.My Requirement is that i don't want email to be auto filled from the available email client templates, please help m...

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Resolved! The best way to build an employee travel request management project.

Hi everyone, I’m building a custom Employee Travel Request Management application to deepen my ServiceNow platform skills. My current architecture plan is to build the custom backend tables first and then expose them to users through a record produce...

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Form component showing form section twice in UI Builder

I am trying to solve a gap in ServiceNow mobile functionality and I have run into an issue that I can't figure out. To get our IT staff to use Now Mobile Agent while they are in the field, they need to be able to update catalog task variables. Servi...

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Embedded Data Visualization (par_visualization) into a UI Page

Are there any possible ways to embedded a data visualization into a UI Page and still have the interaction like click into the chart it will redirect user to list layout.

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Resolved! Is there a way to insert the Data Visualization from Platform Analytics into the UI Builder?

Hi All, We have some existing data visualization on Platform Analytics that we created previously. Recently we are exploring the UI Builder and our question is can we reuse the data visualization on the Platform Analytics in the UI Builder? Thank yo...

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Australia PDI disappeared from Developer Portal after recent access issues

Hello ServiceNow Developer Community,I have been experiencing difficulties accessing my Australia-release Personal Developer Instance for approximately one week.Before these access problems began, I regularly accessed the actual PDI, including making...

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How to control Knowledge Articles Versioning

Hello Team,I need to understand where we can control/check the OOB Knowledge Versioning.Or If anyone help me to understand how the Knowledge Version worksPlease check the below screenshot, Thanks in Advance

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PDI dev301596 Offline, 502 snow_adc, no Wake option - please preserve data

My personal developer instance dev301596 (Australia release) has shown "Offline" on the developer portal since about 14:00 UK time on 2 November 2026. Every page on the instance returns "502 Bad Gateway - snow_adc". Refresh completes but the status s...

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learning module

i am strat learning the new module but when i am login the option of learning is not there can you tell me where i can learn the modules and practice the exercise in my pdi in previouse i have learn moduels in autstraila version and processed is save...

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Provider Notifications – Force Record Redirection to Workspace Instead of Native UI

Hi everyone,I've recently configured a few Provider Notifications in ServiceNow and observed the following behavior when a user clicks a notification:The source record opens in the workspace UI when the user is already in a workspace, but this behavi...

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Comments saved to Work Notes vs Additional Comments

Hi , One of our user reported that when she added comments from service portal in her ticket, she received a notification stating comments were added to her ticket. She opened the link in the notification and checked guessing agent would have added a...

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How to display clickable download links for multiple Attachment fields in a ServiceNow report?

I'm working on an application developed in ServiceNow Creator Studio, using the custom table The application has a form with multiple Attachment fields, each representing a different document, such as CNH/RG, reimbursement letter, and other required ...

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