Update Agent Workspace color
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‎04-16-2024 03:24 AM - edited ‎04-16-2024 03:25 AM
Hi All,
Good Day!
We are experiencing difficulty changing the background color for the agent workspace to sky blue. Despite attempting to use the brand color, we have not been successful. Can you provide detailed instructions on how to properly change the background color to sky blue in the agent workspace?
Thanks in Advance!
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‎04-16-2024 03:35 AM
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‎04-16-2024 03:43 AM
Hi @Anurag Tripathi, I have checked thoroughly, but I cannot seem to find the option to change the background color. Can you please guide me on where to locate this feature or provide me with an alternative solution to achieve this?
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‎04-16-2024 03:45 AM
Hi,
If its not on that page its bot configurable OOB.
You might try doing it through ui builder but I wound not go that deep for a legacy product.
If you are not aware, Agent workspace is a legacy product and soon to be deprecated, atleast no support from ServiceNow. You should look to migrate to Service Operations workspace
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‎04-16-2024 03:50 AM
Hello, I've not delved too deeply into this but think its in the UX Theme table. Let me know how you get on.
<Instance.now/nav/ui/classic/params/target/sys_ux_theme.do%3Fsys_id%3D31bf91ae07203010e03948f78ad30095
Please mark as helpful or if its resolved the issue, CORRECT!