Update Agent Workspace color

rah dev
Tera Contributor

Hi All,
Good Day!
We are experiencing difficulty changing the background color for the agent workspace to sky blue. Despite attempting to use the brand color, we have not been successful. Can you provide detailed instructions on how to properly change the background color to sky blue in the agent workspace?

 

rahdev_0-1713263078045.png

 

Thanks in Advance!

9 REPLIES 9

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Check this out 

Brand your workspace (servicenow.com)

 

 

-Anurag

Hi @Anurag Tripathi, I have checked thoroughly, but I cannot seem to find the option to change the background color. Can you please guide me on where to locate this feature or provide me with an alternative solution to achieve this?

Hi,

If its not on that page its bot configurable OOB. 

You might try doing it through ui builder but I wound not go that deep for a legacy product.

If you are not aware, Agent workspace is a legacy product and soon to be deprecated, atleast no support from ServiceNow. You should look to migrate to Service Operations workspace

-Anurag

Andrew_TND
Mega Sage
Mega Sage

Hello, I've not delved too deeply into this but think its in the UX Theme table. Let me know how you get on.

<Instance.now/nav/ui/classic/params/target/sys_ux_theme.do%3Fsys_id%3D31bf91ae07203010e03948f78ad30095

Please mark as helpful or if its resolved the issue, CORRECT!