Update Agent Workspace color
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‎04-16-2024 03:24 AM - edited ‎04-16-2024 03:25 AM
Hi All,
Good Day!
We are experiencing difficulty changing the background color for the agent workspace to sky blue. Despite attempting to use the brand color, we have not been successful. Can you provide detailed instructions on how to properly change the background color to sky blue in the agent workspace?
Thanks in Advance!
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‎04-16-2024 04:26 AM
Hi @Andrew_TND,thanks for your solution, will you also tell me what is the Name of UX theme regarding to the link, in my environment, it is not showing anything.
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‎04-16-2024 04:31 AM
Go to table: <instance>.now/nav/ui/classic/params/target/sys_ux_theme_list.do%3Fsysparm_clear_stack%3Dtrue
The look for "Base Agent Workspace theme". and see if that does the job.
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‎04-16-2024 04:05 AM
Hi,
I guess this may help you:
https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/ui-builder/task/wor...
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‎04-16-2024 04:37 AM
Hi,
Check which theme ur workspace is using. Sys_ux_theme is the table.
From the ui builder, click view experience. Then click on open app config.
docs.servicenow.com/bundle/tokyo-application-development/page/administer/ui-builder/task/create-theme.html
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‎04-16-2024 04:55 AM - edited ‎04-16-2024 04:55 AM
Hi @rah dev ,
Could you please try the below URL (please add the instance name) and try amending 'Brand color 1' and 'Brand color 2'
Please mark my answer correct or helpful based on the impact
Mark this as Helpful / Accept the Solution if this helps.