Update Business elapsed time in seconday value of form in UI builder

Saranya Babu1
Tera Expert

Hello All,

 

How can we update business elapsed time in the secondary value in the form?

As this field is coming from different table not sure how can we achieve it?

SaranyaBabu1_0-1695300643032.png

 

4 REPLIES 4

Vijayalakshmi P
Kilo Sage

You got to add a Data source and then add a field in the Record screen.

This field should take value from the Data source.

Could you please help to confirm on the below query?

 

How can we pass current sys_id of the incident and check in the table and put the result in the screen?

 

Hi,

In the date resource add the input field for incident id

While adding the data resource to the page, populate the above input field with context.props.sysid (Incident's sys id)

Saranya Babu1
Tera Expert

Hello Vijayalakshmi,

 

Thank you for the reply. Can we use Look Data Source here.

How can we pass the current incident sys_id and check in the task_sla table?