1 ACCEPTED SOLUTION
not possible using UI policy
Please use onLoad catalog client script + GlideAjax and check if logged in user department ID IS ONE OF those values
Script Include: It should be client callable
var checkRecords = Class.create();
checkRecords.prototype = Object.extendsObject(AbstractAjaxProcessor, {
checkRecordPresent: function() {
var id = this.getParameter('sysparm_userID');
var allowedDepartments = ['400123', '400234', '400345']; // Add your department IDs here
var gr = new GlideRecord('sys_user');
gr.addQuery('sys_id', id); // Use valid field name here
gr.query();
if (gr.next()) {
if (allowedDepartments.indexOf(gr.department.id.toString()) != -1) {
return 'found';
} else {
return 'not found';
}
}
return 'not found';
},
type: 'checkRecords'
});
onLoad client script:
function onLoad() {
var ga = new GlideAjax('checkRecords');
ga.addParam('sysparm_name', "checkRecordPresent");
ga.addParam('sysparm_userID', g_user.userID);
ga.getXMLAnswer(function(answer) {
if (answer == 'found')
g_form.setReadonly('variableName', false);
else
g_form.setReadonly('variableName', true);
});
}If my response helped please mark it correct and close the thread so that it benefits future readers.
