Update Formula Indicator for this month but leave scores for previous alone?
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07-27-2023 05:45 AM
I need to update our monthly SLA boards, specifically the overall percentage achieved to use an updated formula to calculate for July onwards. However, I do not want to have the previous months changed (managers hate that).
If I am changing the formula, its going to change the previous months... how can I prevent this? I am not recollecting the previous months data, but the formula will grab different pieces.
Looking for ideas. Thanks for any help!
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07-27-2023 11:00 AM
Hi @jlaps ,
You need to recreate / duplicate the indicator source, automated indicators and create a new formula indicator. The new formula indicator should be added to existing widget. Furthermore, you need to ensure that no data collection for old indicators continues. Based on this, the new formula indicator with the active pa job will continue in the single widget.
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Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
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