Update records assignment group in bulk

[Pat Slattery]

Morning, 

 Im looking for some guidance in the best practice around updating assignment groups to a new name. I have been tasked with changing the name of certain assignment groups, and need them to update on both current and past records. 

I need this to update the name and NOT fire any notifications, as we do not want to re notify groups of all their past and present tasks (Incidents, changes, requests, etc.)

Should this be done by changing the name on the sys_user_group table? Or should a new group be created and then a fix script run to query and re assign the items from task table. My struggle is that I need it to suppress the notification.

Any guidance would be greatly appriciated

Thanks!

[vinothkumar]

How you are reassigning those records to a new assignment group. If you are updating the record assignment group via background script, use setWorkflow(false); in your gliderecord query which will prevent sending notification.

Let me know if you need any help on this. If you are reassigning this record to new assignment group in the form or list view by manually, as long as notification condition are satisfied it will trigger the notification