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update request item

Carmine Mele
Kilo Contributor

Hi I'm trying seeing the api documentation to create a request order with "ordernow" and find information of the associated ritm via REST from postman. 

The problem is that i want to try to update some fields of the RITM, for example description, but it's impossibile.

I'm trying with table_api with a request like that:

find_real_file.png

but the field that i try to update dont do that, and return with the original value.

2 REPLIES 2

Alex240
Giga Expert

Hey there!

Comments are captured in sys_journal_field table. That's the reason you don't see them in the response. However, if the request went ok, you should be able to find it in the backend.

So after your reply i'm trying to get the comments from sys_journal_field table, with request in GET, like that:

With request item sys_id

https://INSTANCE.service-now.com/api/now/table/sys_journal_field?sysparm_limit=100&element_id=992c17981bb38110d9bd42ede54bcb8a

 

with request sys_id

https://INSTANCE.service-now.com/api/now/table/sys_journal_field?sysparm_limit=100&element_id=ec3297981bbf4110d9bd42ede54bcb13

 

but in both case i have received the same response:

 

{
    "result": []
}