update request item
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05-28-2022 08:58 AM
Hi I'm trying seeing the api documentation to create a request order with "ordernow" and find information of the associated ritm via REST from postman.
The problem is that i want to try to update some fields of the RITM, for example description, but it's impossibile.
I'm trying with table_api with a request like that:
but the field that i try to update dont do that, and return with the original value.

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05-28-2022 04:27 PM
Hey there!
Comments are captured in sys_journal_field table. That's the reason you don't see them in the response. However, if the request went ok, you should be able to find it in the backend.
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05-29-2022 02:45 AM
So after your reply i'm trying to get the comments from sys_journal_field table, with request in GET, like that:
With request item sys_id
https://INSTANCE.service-now.com/api/now/table/sys_journal_field?sysparm_limit=100&element_id=992c17981bb38110d9bd42ede54bcb8a
with request sys_id
https://INSTANCE.service-now.com/api/now/table/sys_journal_field?sysparm_limit=100&element_id=ec3297981bbf4110d9bd42ede54bcb13
but in both case i have received the same response:
{
"result": []
}