Update set not capturing changes

[DevtoSME]

I created an updated set to edit a list i'm using as a reference to a variable on a catalog item

i created an update set and made it current.

i went to _______.list to edit the list and input a new option. I went back to the update set and nothing was captured. this is the only change i need to make to this catalog item.

Is there a reason no changes are being captured??

[Mohith Devatte]

hELLO @Joyea Mells ,

What are you trying to update in the catalog item can you send a screenshot ?

[DevtoSME]

my initial question:

so i need to add another option to a list that i used as a reference variable on a catalog item

Answer: For suppose, in your reference variable, if table name is shown as incident then go to incident.LIST and create new record there.

i created an updated set, made it current then proceeded to type in u_abcdefg.123.list <--- i added another option and submitted it.

went to complete my update set but nothing was captured. Are these type of changes not captured because its not a user, group, schedule job email etc

[Mohith Devatte · Accepted solution]

okay @Joyea Mells  i think i got your requirement 

so you created a record in your u_abcdefg.123.list table and it did not get captured right ?

so records in service now are not captured in update sets 

In short, the update set captures the system configuration changes you make to the system. This includes, but is not limited to:

• Tables
• fields
• form layout
• list layout
• business rules, client scripts, script includes, and other scripts
• workflows
• system properties

What it does NOT capture is your transactional data like

• Incidents
• Users
• Groups
• Email

To move the records to other instance you need to move it through xml

PLEASE MARK MY ANSWER CORRECT IT IT HELPS YOU

[PeterKoX]

Does udpate set capture 'view rules' ?