Update the auto import work note for MS Teams

[Bidduam]

We have MS Teams auto import for conversations started with customers via the incident or task/RITM

What I'd like to do is edit the work note that gets added when a conversation is started so the link that shows the conversation is a lot more obvious

Anyone able to assist with where I can do this?

Thanks in advance.

[ChadGi]

I would like to know this too

[Bidduam]

@ChadGi  as you can see apparently this isn't something anyone is sharing 😂