I have a catalog item which has a field "watchlist" - this is a reference field referencing to the user table. I want that whenever the ritm is created then the notification should go to the person who is selected in the watchlist. How can I do this ...
Hi, I have a requirement to hide Language picker from ITSM view but not from any portal csm/ sp. Easy solution was setting glide.ui.language_picker.enabled set to false. But doing that it takes off the Langauge picker from both ITSM(nav_to.do) ...
Can anyone guide me How to enable language picker on service portal header? l
Hello Experts I would like to be able to send an email when a change is created and Requested by is System Administrator and Category is System Software then I will like to send an email notification to the submitted to notify them that their chang...
Hello Team, I have received one customer requirement to set the cart item quantity to 50. Because There is a limit set on the quantity when making a hardware request. This is currently set to 10. and I want to change this to 50?
Hi All, I want to update the field 'Planned End Date' with 'current DateTime + 4 hrs'. For this, I have used the below code: var date = gs.nowDateTime(); var end= new GlideDateTime(date); var hours = 60*60*4; end.addSeconds(hours); The issue is ...
Hi, in the script include i am trying to get the variable details When below code i am able to get the variables values but not the name var user = new GlideRecord('sc_req_item'); user.addQuery('sys_id', empSysID); user.query(); if(user.n...
Hi, I have a requirement where i need to create custom related lists called " Interaction" in incident form and show all the related interaction with that incident. How can i achieve that ? Please help. Thanks!
Hi, I have a requirement where i have to create interaction if user emails to servicenow and it is getting created perfectly. Also, there is one related link "Create Incident" on interaction created.If user clicks on that then the ...
Hi guys, I have a Flow Designer that, when somebody submit a Catalog Request, creates another Catalog Request automatically. The problem is that i want to take the Variables from the first Catalog Request Item and use it to fill the second Catalog Re...
Hello guys, I have this array.object and I need to reorder it so that if it has an empty displayOrder it will be last considering the type. [ { "displayOrder": "", "type": "moment", }, { "displayOrder": "2", "type": "moment", ...
Good afternoon all, I need some help please, possibly in two parts. Firstly, I have a requirement to relate the survey instance to the incident that triggered it. I have referenced the following article: Survey Response as related list on record Rat...
Dear all,Our ServiceNOW Setup has some custom variables defined for Request Items. e.g. "Requested for:". Is it possible to get the values for these parameters defined under Variables via REST API Dot Walking or any other REST option?Thanks in advanc...
I am trying to use GS object in my client script but I am getting the error :-'The object "gs" should not be used in client scripts'How can I use gs in my script?
I am trying to get a table's columns and metadata information via making REST API request on sys_dictionary:REST:"https://ven02248.service-now.com/api/now/v1/table/sys_dictionary?sysparm_fields=element,max_length,internal_type,mandatory,attributes&na...
