Updated Source deleted by mistake

[juliencolot]

Hi,

Our Update Source was deleted by mistake in production environment, is there any way to recover it without having to recreate a new one?

Thank you

Julien  

[Teena Singh]

Julien,

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Teena Singh
Customer Experience: UX Strategy and Customer Insights
teena.singh@servicenow.com

ServiceNow

[dave_edgar]

if you re import from another instance (test/dev) the sysid is different which is why you appear to have lost the retrieved record.

Go to the 'sys_remote_update_set.*' acl and change the role from nobody to admin.  The mass update your records so the 'Update Source' is the same and hey presto your Back 

Hope this helps someone