Updating Create Incident Fields and UI Policy

[OyugiK]

Hi Everyone,

How can I create a UI Policy, to make the Assigned to field mandatory for all States values except "New" or "Canceled" when creating an incident.

I am getting an error related to :

Please validate you have set the Assigned to UI Policy condition(s) and Policy Action(s) apppropriately. Hint: Consider using 'is not one of' in your reference qualifier. 
Please validate you have created the Policy Action(s) apppropriately. 

[Hemanth M1]

Hi @OyugiK ,

Can you try is not one of as below and select new and cancelled

and also make sure to check reverse if false to make assigned to field not mandatory when this condition is not me

Hope this helps!!!

[Anantha Gowrara]

@OyugiK change your policy condition as below and make sure reverse if false is checked

[Sandeep Rajput · Accepted solution]

@OyugiK You can build the condition like following using not one of operator,

[OyugiK]

Thanks guys, it works. Would you also have an idea how to disable categories and where to add sub categories when modifying the create incident form @Sandeep Rajput @Anantha Gowrara @Hemanth M1