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09-30-2024 09:44 AM
Hi Everyone,
How can I create a UI Policy, to make the Assigned to field mandatory for all States values except "New" or "Canceled" when creating an incident.
I am getting an error related to :
Please validate you have set the Assigned to UI Policy condition(s) and Policy Action(s) apppropriately. Hint: Consider using 'is not one of' in your reference qualifier.
Please validate you have created the Policy Action(s) apppropriately.
Solved! Go to Solution.

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09-30-2024 10:23 AM

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09-30-2024 07:34 PM
@OyugiK On your incident form right click on the category field and choose >>Configure Dictionary. On the Category record, in the related list you can see choice related list and from this list you can activate/deactivate existing categories or add new categories.
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09-30-2024 11:36 AM
@OyugiK When you right click on the field, you will have option to configure choice list from there you can add/remove choices