Updating Customer Visible Comments Font in Email Notifications

Sofija · ‎10-12-2015

Hi All,

I am trying to update the font of customer visible comments that gets displayed in email notification. As system default it prints as Times New Roman, however, I need it to be Arial to match the content of email notifications they are called at. I read quite a few community feeds and SN wiki, and below is the email script that I could come the closest yet it does not work I would like to print all comments and just change the font size and face. Does anyone have any thoughts/suggestions?

printComments();
//this script was created in order to update comments font

function printComments() {
var comments = current.comments.getJournalEntry(-1);
gs.log("Comments before replace: " + comments);
comments = comments.replace(/(\d+-\d+-\d+.*?)()/gim,"<hr />$1 "); //this regular expression sometimes didn't work in my testing
gs.log("Comments after replace: " + comments);
var commentArray = comments.split("\n\n");
template.print("" + cmtArray[-1] + "\n\n");
}

I would greatly appreciate any ideas!

Kind Regards,

Kamile

Kalaiarasan Pus · ‎10-12-2015

Verify if this works

var notes = current.comments.getJournalEntry(-1);

var na = notes.split("\n\n");

for (var i = 0; i < na.length; i++)

template.print("" + na[i].toString() + " ");

View solution in original post

AdamUMC · ‎01-24-2022

I have tried this as well, but sadly, it does not work.