updating datetime field with business Rule

[Ujjwal1]

Hi 

We have a field"lastTicketAssigned", which is dateTime type.

Value is set by BR (=GlideDateTime().getDisplayValue());)

Issue : As of now it is updating system date time of system timezone. Can we update this field based on local time of logged in user, who is triggering this BR.

Thanks

Ujjwal

[Mohith Devatte]

Hello @Ujjwal1 ,

can you try this 

var gdt = new GlideDateTime();

gs.info(gdt.getLocalDate());

gs.info(gdt.getLocalTime());

Hope this helps 

Mark my answer correct if this helps you 

Thanks

[Ujjwal1]

Hi @Mohith Devatte 

Thanks for your input

Requirement is it lastTicketAssigned should be updated based on when BR is running.

Although i am IST timezone. But BR is updating this field in +5:30 hr timezone(not in IST)

Thanks

Ujjwal

[newhand]

@Ujjwal1 

By default ServiceNow now stores date in the system timezone.. and it shows the date on  the user's time zone.

>We have a field"lastTicketAssigned", which is dateTime type.

>Value is set by BR (=GlideDateTime().getDisplayValue());)

I think the problmen is here....

I can't understand why you set the localtime string to the field....

User can change his time zone！ when user changes his time zone， the date will be out of control！！

[Ujjwal1]

@newhand 

Thanks for your input

Requirement is it lastTicketAssigned should be updated based on when BR is running.

Although i am IST timezone. But BR is updating this field in +5:30 hr timezone(not in IST)

Thanks

Ujjwal