updating datetime field with business Rule

Ujjwal1
Tera Contributor

Hi 

We have a field"lastTicketAssigned", which is dateTime type.

Value is set by BR (=GlideDateTime().getDisplayValue());)

 

Issue : As of now it is updating system date time of system timezone. Can we update this field based on local time of logged in user, who is triggering this BR.

 

Thanks

Ujjwal

5 REPLIES 5

@Ujjwal1 

Sorry , i can't catch your requirement well.

If your system time zone is +5:30 hr timezone.You don't need to do anything....

By default GlideDate/GlideDateTime uses system time zone and stores date with system time zone.

ServiceNow shows the date  in user's time zone on the form... 

 

 

 

 

 

 

 

Please mark my answer as correct and helpful based on Impact.