Uploading profile pictures on portal

[Abbottronix]

Users are unable to upload profile pictures to their profiles on the portal. 

At first I thought it might be due to restrictions on the size and type of attachments allowed, but the maximum attachment size in security properties is 200MB and all sorts of image types are allowed, so I don't think that is the problem.

[Abbottronix]

Thank you for showing me where the images are stored, that's helpful, but the problem is that users can't upload the images in the first place from their profile on the portal. 

[Anand Kumar P]

Hi @Abbottronix ,

Check if  an out of the box ACL on the sys_user.photo field that restricts write access to only users with the admin or user_admin roles.   You can "loosen" this ACL to allow other users to update it.

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand

[Ravi Gaurav]

Hi @Abbottronix 

So a couple options...

1)   Search in the live profile table for a document id that matches your user's sys_id.   That should yield 1 live profile record you can get the sys_id from

2)   Build a custom relationship that matches document id to current user id.

[PritamG]

Security for correct attachment size and allowed MIME types (image/jpeg , image/png).

Ensure proper ACL rules for attachments on sys_user. then Verify user roles allow attachment uploads and Clear cache using Cache.do after changes. Review system logs for errors during upload.

[Anand Kumar P]

hi @Abbottronix ,

 out of the box ACL on the sys_user.photo field that restricts write access to only users with the admin or user_admin roles.   You can "loosen" this ACL to allow other users to update it.

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand