Urgent !!!!! Not able to update call state field from rest api

[madanm7786]

Hi All,

We are not able to update State field in Call table from rest user. I checked all the business rules and data policy no restrictions. Write access is there for State field for Rest user. But still not able to update State. I am testing using rest api explorer by impersonating as rest user.

I can update all other fields in call table but State is not updating. From the UI Rest user can update the State field.

And strange behavior is, i tested even as admin, but still i cannot update State field field through rest api.

Can you please help. I checked as per my knowledge but did not find any issue. This is bit urgent.

Thanks,

Madan

[madanm7786]

Hi Ankur,

Yes its correct field u_call_state is the field.

[madanm7786 · Accepted solution]

Hi All,

Thanks for your help.

I think i found the issue.

Read only was set in the dictionary level of that field. I removed the read only from dictionary level and it is working. Call state field is updating from rest api.

Thanks,

Madan

[Ankur Bawiskar]

Hi Madan,

Glad to hear. Please close the thread as answered

Regards
Ankur

[Ankur Bawiskar]

@madanm7786 

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur