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11-03-2023 07:03 AM
Consider this as my URL. https://abc.service-now.com
When i press enter it changes to
https://abc.service-now.com/sp
But i want it to be
https://abc.service-now.com/xyz
How and where to do this?
Solved! Go to Solution.

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11-03-2023 07:11 AM
@Hm10 This redirection is taking place from an Script Include SPEntryPage on your instance.
Please make required changes in this script include to redirect the user to correct URL.
Fore more information refer to https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730
Hope this helps.

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11-03-2023 07:11 AM
@Hm10 This redirection is taking place from an Script Include SPEntryPage on your instance.
Please make required changes in this script include to redirect the user to correct URL.
Fore more information refer to https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730
Hope this helps.
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11-05-2023 01:01 AM
Can you please specify where should i make change in this code. I have tried but it isnt working correctly.

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11-06-2023 09:49 AM
@Hm10 Could you please share the existing code of your SPEntryPage script include. I will suggest the corrections in the script.