Url changes when i press enter

Hm10
Tera Contributor

Consider this as my URL. https://abc.service-now.com

When i press enter it changes to

https://abc.service-now.com/sp

But i want it to be 

https://abc.service-now.com/xyz

 

How and where to do this?

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@Hm10 This redirection is taking place from an Script Include SPEntryPage on your instance.

 

Screenshot 2023-11-03 at 7.37.58 PM.pngScreenshot 2023-11-03 at 7.39.31 PM.png

Please make required changes in this script include to redirect the user to correct URL.

Fore more information refer to https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730

 

Hope this helps.

View solution in original post

3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@Hm10 This redirection is taking place from an Script Include SPEntryPage on your instance.

 

Screenshot 2023-11-03 at 7.37.58 PM.pngScreenshot 2023-11-03 at 7.39.31 PM.png

Please make required changes in this script include to redirect the user to correct URL.

Fore more information refer to https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730

 

Hope this helps.

Can you please specify where  should i make change in this code. I have tried but it isnt working correctly.

@Hm10 Could you please share the existing code of your SPEntryPage script include. I will suggest the corrections in the script.